Frequently Asked Questions
Everything you need to know before the holiday party.
How do I know which size to order?
Our sweaters generally follow standard unisex sizing. We recommend checking the detailed size chart on each product page to ensure the perfect fit for your body type.
What is your holiday return policy?
We offer a 30-day return window. For items purchased during the holiday season, returns must be initiated by January 15th to be eligible for a full refund or exchange.
Can I wash my light-up sweater in the machine?
No, light-up and embellished sweaters are spot-clean only. Please remove any detachable battery packs before cleaning to avoid damaging the electronics.
How long does shipping take during the peak season?
Standard shipping typically takes 5-7 business days. Due to high holiday volume, we recommend placing your order at least two weeks before your event to ensure on-time delivery.
Do you offer group discounts for office parties?
Yes! We offer special pricing for bulk orders of 10 or more sweaters. Please contact our support team for a custom quote for your team or family gathering.
Are the sweaters itchy or soft?
We use high-quality acrylic and cotton blends designed for comfort. Unlike vintage wool sweaters, our products are engineered to be soft against the skin all night long.